Installation
Online in about two hours.
A professional technician handles the whole install — fiber, gear, and Wi-Fi. You point us to the spot; we do the rest.
Install day
How the visit goes
We arrive
Your technician confirms the plan and where you want your gear.
Run the drop
Fiber comes from the street to your home, aerial or underground.
Mount the ONT
A small terminal converts the light signal into your connection.
Set up Wi-Fi
We place and configure your router for the best coverage.
Activate & test
We bring the line live and run a full speed test, both ways.
You're online
Devices connected, questions answered. Welcome to Hop.
Before we arrive
Have these ready
- Someone 18+ at home for the visit
- Access to where you'd like the router
- A clear path to your home's entry point
- Pets secured during the install
- Your preferred Wi-Fi name in mind
What to expect
Easy, start to finish
About two hours
Most standard installs wrap in 1–2 hours.
A pro does it all
No cables for you to run — we handle everything.
Whole-home Wi-Fi
Placed for the strongest signal; mesh available.
Tested before we go
Your full speed, verified, before we leave.
Ready when you are.
Check availability and book the next open install window in minutes.
Check availability